Open AccessWhen you only have a week: Rapid-response, grassroots public services for access, wellness, and student success
Author(s) -
Wynn Tranfield,
Doug Worsham,
Nisha Mody
Publication year - 2020
Publication title -
college and research libraries news
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.281
H-Index - 23
eISSN - 2150-6698
pISSN - 0099-0086
DOI - 10.5860/crln.81.7.326
Subject(s) - grassroots , covid-19 , public relations , scale (ratio) , medical education , business , political science , medicine , outbreak , geography , cartography , disease , pathology , virology , politics , infectious disease (medical specialty) , law
The cascade of events following the global outbreak of COVID-19 produced exceptional examples of camaraderie, collaboration, and resourcefulness. In this article, we share two ways UCLA Library public services staff came together to rapidly re-envision learner-centered library services and support in response to the COVID-19 campus shutdown. In both cases, library staff adapted existing services (e.g., workshop delivery and tutorial design) to embrace remote technologies and scale to meet the needs of a greater number of learners.