Open AccessDelivering Bad News: Crisis Communication Methods in Academic Libraries
Author(s) -
Brittany O’Neill,
Rebecca Kelley
Publication year - 2021
Publication title -
college and research libraries/college and research libraries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.886
H-Index - 52
eISSN - 2150-6701
pISSN - 0010-0870
DOI - 10.5860/crl.82.3.310
Subject(s) - minor (academic) , harm , transparency (behavior) , public relations , crisis communication , face (sociological concept) , exploratory research , social media , best practice , business , psychology , political science , sociology , world wide web , computer science , social psychology , law , social science , anthropology