Open AccessUniversity Professional and Managerial Staff: Information Needs and Seeking
Author(s) -
Janie L. Hassard Wilkins,
Gloria J. Leckie
Publication year - 1997
Publication title -
college and research libraries/college and research libraries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.886
H-Index - 52
eISSN - 2150-6701
pISSN - 0010-0870
DOI - 10.5860/crl.58.6.561
Subject(s) - work (physics) , the internet , professional development , staff management , public relations , academic library , psychology , information needs , medical education , information seeking , business , pedagogy , management , computer science , political science , library science , medicine , world wide web , engineering , mechanical engineering , economics
This study examines the work-related information needed and sought by professional and managerial staff of a large university. Through personal contacts, the Internet, and departmental sources, professional staff are able to readily satisfy many of their daily and short-term work-related information needs with minimal use of the library. However, because their jobs are multifaceted and complex, these staff members frequently are engaged in longer-term activities (such as project development, report writing) requiring more intensive library use, which often is perceived to be frustrating and time-consuming. The implications of these findings for academic libraries are discussed.