Open Access<b>Hernon, Peter, and Ellen Altman</b>. <i>Service Quality in Academic Libraries</i>. Norwood, N.J.: Ablex, 1996. 187p. $24.50, paper. ISBN 1-56750-210-5. LC 95-42989.
Author(s) -
F. W. Lancaster
Publication year - 1997
Publication title -
college and research libraries/college and research libraries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.886
H-Index - 52
eISSN - 2150-6701
pISSN - 0010-0870
DOI - 10.5860/crl.58.2.191
Subject(s) - service (business) , quality (philosophy) , psychology , media studies , library science , gerontology , sociology , economics , computer science , medicine , philosophy , economy , epistemology