Post Implementation Change Management to Increase Users' Satisfaction on ERP: A Korean Company Case
Author(s) -
Hyun-Sik Shin,
Yong-Uk Song,
Changki Kim
Publication year - 2010
Publication title -
the journal of information systems
Language(s) - English
Resource type - Journals
eISSN - 2733-8770
pISSN - 1229-8476
DOI - 10.5859/kais.2010.19.2.037
Subject(s) - distrust , process (computing) , knowledge management , change management (itsm) , control (management) , business , business process , computer science , process management , marketing , psychology , work in process , lean manufacturing , artificial intelligence , psychotherapist , operating system
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