Open AccessAssessment of the Quality of Healthcare Services Using SERVQUAL Approach: A Letter
Author(s) -
Tayebeh Rakhshani,
Diba Raooufi,
Hassan Hashemi,
Zahra Motlagh
Publication year - 2020
Publication title -
shiraz e-medical journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.195
H-Index - 10
ISSN - 1735-1391
DOI - 10.5812/semj.88041
Subject(s) - servqual , quality (philosophy) , health care , business , computer science , medicine , service quality , marketing , service (business) , political science , philosophy , epistemology , law
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