Open AccessParticipation Status of Charities in Iran’s Health System
Author(s) -
Raana Gholamzadeh Nikjoo,
Nasrin Joudyian,
Yegane Partovi
Publication year - 2021
Publication title -
health scope
Language(s) - English
Resource type - Journals
eISSN - 2251-9513
pISSN - 2251-8959
DOI - 10.5812/jhealthscope.108992
Subject(s) - health care , business , public health , service delivery framework , service (business) , nursing , medicine , family medicine , marketing , political science , law
Objective: This study aimed to reflect on the participation status of charities at different levels (i.e., prevention, treatment, and rehabilitation) of Iran’s health care system. Methods: This descriptive cross-sectional study was fulfilled in 2019 based on 40 charitable organizations involved in health care services delivery, which were randomly selected from the Iranian Charities Portal (ICP). Data were collected via a valid and reliable researcher-made questionnaire. SPSS software version 16.0 was used to analyze data. Results: Direct and indirect methods of service delivery were used in 63% of organizations. The most important sources of funding were associated with public donations. Furthermore, 94% of charities were evaluating the health care services with internal and external evaluation and customer satisfaction surveys. Conclusions: The charities could be a precious contribution to the health care system. To use this potential as a synergistic factor of the health system, adopting such strategies as creating sustainable funding sources and establishing more coordination between organizations are essential.