Open AccessAssessment of Educational Service Quality Gap: The Students’ Perspectives
Author(s) -
Mehran Alijanzadeh,
Hamed Fattahi,
Fatemeh Veisi,
Bahram Alizadeh,
Zeinab Khedmatgozar,
Soheyla Gholami
Publication year - 2018
Publication title -
educational research in medical sciences
Language(s) - English
Resource type - Journals
eISSN - 2252-0465
pISSN - 2252-0341
DOI - 10.5812/erms.80246
Subject(s) - servqual , cronbach's alpha , empathy , accountability , reliability (semiconductor) , medical education , quality (philosophy) , psychology , promotion (chess) , service quality , simple random sample , service (business) , medicine , applied psychology , clinical psychology , social psychology , environmental health , psychometrics , business , political science , marketing , population , power (physics) , epistemology , quantum mechanics , philosophy , law , physics , politics