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The Logistic Maturity Model: Application to a Fashion Company
Author(s) -
C Battista,
Massimiliano M. Schiraldi
Publication year - 2013
Publication title -
international journal of engineering business management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.352
H-Index - 22
ISSN - 1847-9790
DOI - 10.5772/56838
Subject(s) - maturity (psychological) , capability maturity model , process (computing) , process management , order (exchange) , identification (biology) , supply chain , business , computer science , operations management , industrial organization , operations research , marketing , engineering , finance , psychology , developmental psychology , botany , software , biology , programming language , operating system
This paper describes the structure of the logistic maturity model (LMM) in detail and shows the possible improvements that can be achieved by using this model in terms of the identification of the most appropriate actions to be taken in order to increase the performance of the logistics processes in industrial companies. The paper also gives an example of the LMM’s application to a famous Italian female fashion firm, which decided to use the model as a guideline for the optimization of its supply chain. Relying on a 5-level maturity staircase, specific achievement indicators as well as key performance indicators and best practices are defined and related to each logistics area/process/sub-process, allowing any user to easily and rapidly understand the more critical logistical issues in terms of process immaturity

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