Open AccessService Orientation in Transitional Economies - Analysis of Critical Service Factors in two Slowenian Banks Compared to the USA
Author(s) -
Samo Bobek,
Monty L. Lynn,
Richard S. Lytle
Publication year - 1998
Publication title -
journal for east european management studies
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.204
H-Index - 17
eISSN - 1862-0019
pISSN - 0949-6181
DOI - 10.5771/0949-6181-1998-4-319
Subject(s) - service (business) , business , orientation (vector space) , marketing , mathematics , geometry