Open AccessA study on the effect of service quality factors of pet shopping malls on satisfaction and loyalty through the quality of user decision-making
Author(s) -
Sun-Bin Youn,
Yong Weon Seo
Publication year - 2022
Publication title -
han'gug sanhag gi'sul haghoe nonmunji/han-guk sanhak gisul hakoe nonmunji
Language(s) - English
Resource type - Journals
eISSN - 2288-4688
pISSN - 1975-4701
DOI - 10.5762/kais.2022.23.4.182
Subject(s) - loyalty , service quality , quality (philosophy) , decision quality , business , computer science , psychology , service (business) , marketing , patient satisfaction , physics , quantum mechanics