Open AccessENHANCING EFFICIENCY OF BALTIC RETAIL CONTACT CENTERS
Author(s) -
Iveta Liniņa,
Velga Vēvere,
Rosita Zvirgzdiņa
Publication year - 2018
Publication title -
european integration studies
Language(s) - English
Resource type - Journals
eISSN - 2335-8831
pISSN - 1822-8402
DOI - 10.5755/j01.eis.0.12.21874
Subject(s) - business , queueing theory , marketing , service (business) , process (computing) , industrial organization , consumption (sociology) , process management , computer science , computer network , social science , sociology , operating system