Open AccessGamification and civic engagement in digital government applications: a review
Author(s) -
Alysson Diniz dos Santos,
Felipe Rocha de Aquino,
Lara Sucupira Furtado,
Ticiana Coelho da Silva,
L.Ap Ana Paula da Cruz
Publication year - 2021
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5753/wcge.2021.15986
Subject(s) - civic engagement , context (archaeology) , public engagement , government (linguistics) , public relations , e participation , community engagement , reflection (computer programming) , digital society , order (exchange) , digital government , computer science , sociology , political science , knowledge management , psychology , internet privacy , business , world wide web , digital transformation , politics , paleontology , linguistics , philosophy , finance , law , biology , programming language
In the context of Human Computer Interaction, engagement might be seen as a reflection of users' involvement and interaction with a digital system. To digital government initiatives, civic engagement refers to the ways in which citizens participate in the life of a community, in order to improve conditions for others or to help shape the communitys future. Recent studies have approached civic engagement harnessed by gamification, i.e. the adoption of game elements in non-game contexts. In this context, the goal of this research is to investigate which gamification studies and features have been applied to civic engagement initiatives. This study reviews current literature, looking for the relationship between civic engagement and how it has been applied to the Human Computer Interaction context.