Open AccessApplication of Lean Metrics for Analysis and Improvement in Software Maintenance Processes
Author(s) -
Teresa Maciel,
Luciano Do Rêgo Galvão,
Sílvio R. L. Meira
Publication year - 2014
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5753/sbqs.2014.15259
Subject(s) - computer science , metric (unit) , structuring , software maintenance , software engineering , software , perspective (graphical) , software quality , software metric , software development , process management , data science , engineering , operations management , artificial intelligence , finance , economics , programming language
This paper presents an experience about software processes performance analysis, from the perspective of Lean experience through an analysis developed on maintenance projects of an software company. To develop this analysis, a study and selection of Lean metrics was conducted. These metrics will serve as guidance for carrying out the data collection and its analysis. This paper reports this experience presenting the adopted metrics, collecting and structuring data, calculation and representation of each metric, as well as analysis considering the information provided by the metrics. Opportunities for improvement are identified and recommendations are explained.