Open AccessICT Governance in the Context of Smart Cities: A Study in Brazilian Municipalities
Author(s) -
Luiz Claudio Diogo Reis,
Flávia Bernardini,
Cláudia Cappelli,
Simone Bacellar Leal Ferreira
Publication year - 2021
Publication title -
isys
Language(s) - English
Resource type - Journals
ISSN - 1984-2902
DOI - 10.5753/isys.2021.1642
Subject(s) - information and communications technology , corporate governance , context (archaeology) , transparency (behavior) , business , work (physics) , best practice , smart city , public relations , economic growth , political science , geography , engineering , economics , management , finance , computer security , computer science , mechanical engineering , archaeology , law , internet of things
ICT resources are essential to support, manage, and innovate cities services to citizens, especially in reference to smart cities context. From this perspective, ICT governance is fundamental to guarantee a return on investments and effectiveness in cities' administration. Based on the Brazilian cities best ranked in the Connected Smart Cities index, this work analyzed ICT governance practices in those cities. The results identified a lack of governance practices in most cities, a lack of active ICT governance transparency, and non-compliance with Brazilian access information law; thus, a set of lessons learned is structured for cities. Future studies can establish a good practice catalog and guidance as a baseline for an ICT open governance approach.