Open AccessThe nurse pivot-navigator associated with more positive cancer care experiences and higher patient satisfaction
Author(s) -
Carmen G. Loiselle,
Samar Attieh,
Erin Cook,
Lucie Tardif,
Ma Allard,
Caroline Rousseau,
Doneal Thomas,
Paramita SahaChaudhuri,
Denis Talbot
Publication year - 2020
Publication title -
canadian oncology nursing journal
Language(s) - English
Resource type - Journals
eISSN - 2368-8076
pISSN - 1181-912X
DOI - 10.5737/236880763014853
Subject(s) - patient satisfaction , scale (ratio) , nursing , medicine , cancer , oncology nursing , ambulatory , family medicine , ambulatory care , nursing care , patient care , psychology , health care , nurse education , physics , quantum mechanics , economics , economic growth
Growing evidence indicates that the nurse navigator-pivot (NN), is key to optimizing care processes and outcomes. However, large scale studies are needed to examine how patients exposed to NNs (as opposed to non-NN) differentially perceived their cancer care experiences.