
Great Expectations: Leading Libraries Through the Minefield of Continuous Change
Author(s) -
Denise Novak
Publication year - 2020
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5703/1288284317188
Subject(s) - public relations , hospitality , management , flexibility (engineering) , accountability , administration (probate law) , key (lock) , space (punctuation) , change management (itsm) , sociology , business , political science , marketing , computer science , tourism , law , computer security , lean manufacturing , economics , operating system
If there is one thing all library administrators and managers can be sure of, itis that our space, our collections, our systems and our leadership will be impacted bychange. Managing that change is critical if managers, directors, deans in our librarieswill be able to continue to meet the needs of our communities with different tools andresources. This lively discussion will feature brief presentations about how librariesat Carnegie Mellon University and at Kresge Business Administration Library (Universityof Michigan) have changed in recent history. The presenters will include what workedwell and what worked not as well at the two institutions. They will focus on two areas.First, Denise Novak will explore change through five key aspects: nature, process, role,culture and staff participation of change. Second, Corey Seeman will explore change asdefined by six key terms: inevitability, rapidity, flexibility, hospitality,accountability, and empathy. Participants at the meeting will be invited to share howchange is managed at their institutions and what issues might be present or on thehorizon.