Open AccessHow to Use Lean Six Sigma to Improve Service Processes in Higher Education: A Case Study
Author(s) -
Na Li,
Susan F. Ely,
Chad Laux
Publication year - 2017
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5703/1288284316383
Subject(s) - six sigma , computer science , lean six sigma , service (business) , process management , lean manufacturing , knowledge management , manufacturing engineering , business , engineering , marketing