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Digital health benefits evaluation frameworks: building the evidence to support Australia's National Digital Health Strategy
Author(s) -
Biggs Janice S,
Willcocks Andrea,
Burger Mitchell,
Makeham Meredith AB
Publication year - 2019
Publication title -
medical journal of australia
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.904
H-Index - 131
eISSN - 1326-5377
pISSN - 0025-729X
DOI - 10.5694/mja2.50034
Subject(s) - digital health , context (archaeology) , process management , agency (philosophy) , business , health care , knowledge management , health technology , risk analysis (engineering) , computer science , political science , geography , sociology , social science , archaeology , law
Digital health technologies and services are significant contributors to the transformation of health care delivery. It has been estimated that 80% of technology projects fail1 due to uncertainty, abandonment and lack of organisational willingness to adopt.2 In response to the high failure rate, the discipline of benefits management has emerged, with the aim of measuring and optimising the value of digital health initiatives. The development and application of benefits management has received some attention,3 but owing to the infancy of the discipline there has been limited assessment of methodological frameworks and their application.