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Clinical handover: critical communications
Author(s) -
Jorm Christine M,
White Sarah,
Kaneen Tamsin
Publication year - 2009
Publication title -
medical journal of australia
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.904
H-Index - 131
eISSN - 1326-5377
pISSN - 0025-729X
DOI - 10.5694/j.1326-5377.2009.tb02613.x
Subject(s) - commission , officer , royal commission , management , health care , white (mutation) , white paper , library science , political science , law , computer science , biochemistry , chemistry , economics , gene
At times, its very existence is almost unnoticed —many health professionals do not think of a telephone referral as“handover” — and at other times it is seen as a mundane chorethat has to be done in addition to the “real” work of clinical staff.There can be complacency with current practices and littlerecognition of the high-risk nature of handover.Handover is noticed when things go wrong. One recent tragicfailure was that of an elderly Aboriginal man left to die on anairstrip in the Northern Territory.