Open AccessPENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN RAWAT JALAN DI RUMAH SAKIT KHUSUS IBU DAN ANAK PKU MUHAMMADIYAH KOTAGEDE YOGYAKARTA
Author(s) -
Yuliantoharinugroho Yuliantoharinugroho,
Rini Pujianti
Publication year - 2022
Publication title -
albama : jurnal bisnis administrasi dan manajemen/albama
Language(s) - Italian
Resource type - Journals
eISSN - 2808-5175
pISSN - 2339-1278
DOI - 10.56606/albama.v14i2.95
Subject(s) - empathy , psychology , service quality , customer satisfaction , simple random sample , reliability (semiconductor) , population , patient satisfaction , statistics , medicine , nursing , social psychology , service (business) , mathematics , marketing , business , power (physics) , environmental health , quantum mechanics , physics