Open AccessService Quality Improvement Strategy in Library Management at Tadulako University
Author(s) -
Prita Andarbeni,
Ummu Salamah,
Iwan Satibi
Publication year - 2021
Publication title -
pasundan social science development
Language(s) - English
Resource type - Journals
eISSN - 2798-4168
pISSN - 2798-415X
DOI - 10.56457/pascidev.v2i1.17
Subject(s) - servqual , reliability (semiconductor) , service quality , computer science , cronbach's alpha , data collection , service (business) , quality (philosophy) , documentation , process management , test (biology) , knowledge management , engineering , mathematics , marketing , statistics , business , power (physics) , physics , philosophy , epistemology , quantum mechanics , programming language , paleontology , biology