Open AccessPerception Analysis of Service Quality IT Operation Study Case Of PT XYZ
Author(s) -
Oyu Mulia Sukmana,
Judijanto Judijanto,
Adithya Sudiarno
Publication year - 2021
Publication title -
kontigensi
Language(s) - English
Resource type - Journals
eISSN - 2528-0139
pISSN - 2088-4877
DOI - 10.56457/jimk.v9i1.158
Subject(s) - servqual , reliability (semiconductor) , service quality , customer satisfaction , service (business) , information and communications technology , quality assurance , perception , business , computer science , knowledge management , process management , marketing , psychology , world wide web , power (physics) , physics , quantum mechanics , neuroscience