Open AccessEffect of Service Quality on Customer Trust and Its Implications on Customer Satisfaction
Author(s) -
Dudung Juhana
Publication year - 2019
Publication title -
kontigensi
Language(s) - English
Resource type - Journals
eISSN - 2528-0139
pISSN - 2088-4877
DOI - 10.56457/jimk.v7i1.62
Subject(s) - customer satisfaction , customer advocacy , service quality , customer retention , business , marketing , customer delight , customer to customer , customer equity , customer intelligence , service (business) , quality (philosophy) , customer profitability , voice of the customer , philosophy , epistemology