Open AccessPengaruh Kerelasian Pelanggan, Kualitas Pelayanan dan Harga terhadap Nilai Pelanggan serta Implikasinya pada Loyalitas Pelanggan
Author(s) -
Pebi Kurniawan
Publication year - 2016
Publication title -
kontigensi jurnal ilmiah manajemen
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2528-0139
pISSN - 2088-4877
DOI - 10.56457/jimk.v4i1.29
Subject(s) - loyalty business model , business , service quality , customer retention , customer advocacy , customer equity , path analysis (statistics) , marketing , business administration , customer profitability , customer delight , service (business) , advertising , mathematics , statistics
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