Open AccessService Quality and Customer Satisfaction at Kenari Hotel Parepare
Author(s) -
Hamzah Mustakim,
Pandi Putra,
Ulfa Natsir
Publication year - 2020
Publication title -
amsir management journal
Language(s) - English
Resource type - Journals
ISSN - 2807-2529
DOI - 10.56341/amj.v1i1.16
Subject(s) - service quality , customer satisfaction , marketing , empathy , reliability (semiconductor) , business , customer advocacy , service (business) , quality (philosophy) , customer retention , psychology , social psychology , power (physics) , philosophy , physics , epistemology , quantum mechanics