
Disloyalty of Knowledge Workers to their Employing Organizations – Synectic Angle
Author(s) -
Katarzyna Zięba
Publication year - 2012
Publication title -
edukacja ekonomistów i menedżerów
Language(s) - English
Resource type - Journals
ISSN - 1734-087X
DOI - 10.5604/01.3001.0009.5776
Subject(s) - loyalty , knowledge worker , business , work (physics) , public relations , organizational chart , knowledge management , marketing , management , political science , engineering , computer science , economics , mechanical engineering
The above-average involvement of knowledge workers in their work is notsynonymous with loyalty to the employer. Although the work performed is a kindof passion, there are many determinants, indicating disloyalty of knowledgeworkers to the organization. The conclusion is that the knowledge workershave characteristics of disloyal employees. Therefore, the disloyal knowledgeworker can be used as a specific object of synectics, for instance: circularstructure, pie chart and clusters. The characteristics of disloyalty of knowledgeworkers should be one of the dominant areas of interest to specialists in themanagement of human capital. The growing importance of this category ofworkers implies a problem for management and above all how to retain them inthe organization. The dynamic environment is the source of many opportunitiesfor knowledge workers, which may be reasons for their disloyalty to theemployer (e.g. departure to the competition). Therefore, managers of variousorganizations will be forced to modify the existing management systems, takinginto account the more attractive elements influencing the loyalty of knowledgeworkers to the organizations employing them.