Using a customized search engine to address low health literacy: a program description | Zendy

Eva Jurczyk | Zendy

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Using a customized search engine to address low health literacy: a program description

Author(s) -

Eva Jurczyk

Publication year - 2012

Publication title -

journal of the canadian health libraries association / journal de l association de bilbiothèques de la santé du canada

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.159

H-Index - 1

ISSN - 1708-6892

DOI - 10.5596/c2012-015

Subject(s) - health literacy , frame (networking) , health care , health information , quality (philosophy) , public relations , information literacy , information system , computer science , hrhis , world wide web , business , internet privacy , knowledge management , health education , political science , telecommunications , philosophy , epistemology , law

In the provision of health information, it is the structure as much as the content of an information source that can influence a patient's ability to understand and act upon medical guidance. Canada has a commitment to providing equal, quality health care to all citizens, but a barrier to this equality has emerged as health information has gone online. This paper discusses the online information retrieval system in a patient library in a Canadian hospital, the barrier that this system created in connecting patients with health information, and how resources were reorganized to more equitably meet the needs of patients. The example of one information retrieval system provides a new frame through which to evaluate the organization of electronic information in health care settings.

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