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PATIENT RETENTION IN MEDICAL AREA: IMPACT OF TRUST, SATISFACTION, EXPENDITURE AND SERVICES` QUALITY AND AVAILABILITY OFFERED BY FAMILY PHYSICIAN
Author(s) -
Oana Maria Ciobanu
Publication year - 2015
Publication title -
sgem international multidisciplinary scientific conferences on social sciences and arts
Language(s) - English
Resource type - Conference proceedings
ISSN - 2367-5659
DOI - 10.5593/sgemsocial2015/b23/s7.082
Subject(s) - quality (philosophy) , medical services , business , patient satisfaction , customer satisfaction , marketing , family medicine , medicine , health care , economics , philosophy , epistemology , economic growth