Open AccessCUSTOMERS� EXPECTATIONS AND PERCEPTIONS OF THE CASINO SERVICE QUALITY IN CROATIA
Author(s) -
Suzana Marković
Publication year - 2014
Publication title -
sgem international multidisciplinary scientific conferences on social sciences and arts
Language(s) - English
Resource type - Conference proceedings
ISSN - 2367-5659
DOI - 10.5593/sgemsocial2014/b24/s7.020
Subject(s) - perception , service quality , business , quality (philosophy) , service (business) , marketing , advertising , quality of service , computer science , telecommunications , psychology , philosophy , epistemology , neuroscience