Open AccessVALIDATION OF TEAM TRUST QUESTIONNAIRE FOR CALL CENTRE EMPLOYEES IN PORTUGAL
Author(s) -
Leonor Pais
Publication year - 2014
Publication title -
sgem international multidisciplinary scientific conferences on social sciences and arts
Language(s) - English
Resource type - Conference proceedings
ISSN - 2367-5659
DOI - 10.5593/sgemsocial2014/b11/s1.074
Subject(s) - call centre , computer science , knowledge management , psychology , telecommunications