Open AccessPenggunaan Quality Function Deployment (QFD) Dalam Upaya Peningkatan Kualitas Pelayanan Mahasiswa Politeknik Sukabumi
Author(s) -
Rudi Afriyadi
Publication year - 2017
Publication title -
smart
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2829-4076
pISSN - 1693-4474
DOI - 10.55916/smart.v14i2.25
Subject(s) - quality function deployment , house of quality , business administration , engineering , mathematics , service quality , operations management , business , service (business) , marketing , customer retention , value engineering