Open AccessApproaches that Affect Consumer-Based Brand Equity
Author(s) -
Denise Santos de Oliveira,
Mauro Caetano,
Ricardo Limongi
Publication year - 2017
Publication title -
remark - revista brasileira de marketing
Language(s) - English
Resource type - Journals
ISSN - 2177-5184
DOI - 10.5585/remark.v16i3.3596
Subject(s) - brand equity , categorization , affect (linguistics) , marketing , brand loyalty , brand management , brand awareness , business , loyalty , advertising , perceived quality , dimension (graph theory) , equity (law) , psychology , political science , computer science , artificial intelligence , law , mathematics , pure mathematics , communication
Current studies on factors affecting the dimensions of consumer-based brand equity have been dispersed, applicable to specific contexts and not systematized in the literature. So, the purpose of this paper is to identify and categorize factors that create, increase or decrease each of the consumer-based brand equity dimensions: brand associations, brand awareness, perceived quality and brand loyalty. The extensive analysis of literature shows that there are significant differences between factors affecting each of the brand equity dimensions. Factors that positively affect one dimension cannot have the same effect on another. Moreover, it notes that the effect of such factors is variations when analyzed in different sectors and economic contexts. The main contribution of this research lies in the fact that it provides a research panorama already conducted on factors affecting the dimensions of consumer-based brand equity, indicating a potential for development of future studies. This research also enriches the literature categorizing the factors identified in the literature in four sets that allow the future targeting studies.