Open AccessDeterminants and Performance Indicators of Higher Education Institutions in Croatia
Author(s) -
Maja Ćukušić,
Željko Garača,
Mario Jadrić
Publication year - 2014
Publication title -
društvena istraživanja/društvena istraživanja
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.18
H-Index - 15
eISSN - 1848-6096
pISSN - 1330-0288
DOI - 10.5559/di.23.2.02
Subject(s) - higher education , accreditation , performance indicator , context (archaeology) , standardization , business , quality (philosophy) , graduation (instrument) , bachelor , institution , process (computing) , accounting , process management , political science , marketing , computer science , engineering , philosophy , mechanical engineering , paleontology , epistemology , law , biology , operating system
Cilj provedenog istraživanja bio je utvrditi najvažnije odrednice i pokazatelje uspješnosti visokih učilišta u Hrvatskoj. Iako su određeni kriteriji i sheme za unutarnje i vanjske procjene visokih učilišta široko prihvaćeni, ipak postoji potreba za prilagodbom i razvojem mehanizama za detaljniju procjenu uspješnosti na razini institucija. U anketi kojom je empirijski provjeren model ključnih odrednica i pokazatelja uspješnosti visokih učilišta sudjelovali su nastavnici i suradnici u nastavi sa četiri najveća sveučilišta u Hrvatskoj (N = 619). U skladu s trenutačnom praksom, kao ključne odrednice izdvojene su Strategija i planiranje kvalitete, Organizacija i unaprjeđenje obrazovnih procesa, Suradnja i znanstveni rad te Financijski i drugi resursi. Od pokazatelja uspješnosti – ispitanici očekivano najvažnijima smatraju stope upisanih i završenih prvostupnika, magistara i doktora znanosti, ali ističe se i važnost pokazatelja vezanih uz same procese, kao što su akreditacija, standardizacija te suradnja. Sva visoka učilišta u Hrvatskoj ove odrednice i pokazatelje mogu procijeniti prema vlastitu kontekstu i koristiti se njime za osmišljavanje i izradbu modela praćenja vlastite uspješnosti i izvještavanja dionika te konačnu primjenu sustava upravljanja institucijama visokog obrazovanja.The aim of this study was to uncover the key determinantsand indicators that have the potential to demonstrate thesuccess level of higher education institutions (HEIs). Althoughsome criteria and mechanisms for internal and externalevaluation of HEIs are widely accepted, it is still necessary toadapt them and develop mechanisms for a more detailedinstitution-level performance assessment. This survey-basedresearch empirically validated a model of key determinantsand performance indicators of HEIs as perceived by teachersand teaching assistants from four major universities inCroatia (N = 619). In line with the current practice inCroatia, Strategy and quality planning, Organization andimprovement of educational processes, Collaboration andscientific research, and Financial and other resources wereextracted as key determinants. As expected with regards to performance indicators, the respondents deem enrolmentand graduation rates of bachelor, master and doctoratestudies as the most important indicators but also emphasizethe importance of process-related indicators such asaccreditation, standardization and cooperation. All HEIs inCroatia can evaluate this set of determinants and indicatorsaccording to their own context and use it to design anddevelop a comprehensive model for monitoring and trackingtheir performance and reporting to various stakeholders, andultimately to implement an institution-wide performancemanagement system