Open AccessQuality Cost in Saudi Arabia Plastic and Glass Industry
Author(s) -
Hussein M. Reda,
Mohammad Kanan
Publication year - 2018
Publication title -
engineering management research
Language(s) - English
Resource type - Journals
eISSN - 1927-7326
pISSN - 1927-7318
DOI - 10.5539/emr.v7n1p27
Subject(s) - quality (philosophy) , quality costs , business , cost reduction , cost analysis , operations management , marketing , engineering , risk analysis (engineering) , cost control , operations research , philosophy , epistemology
Quality costs are those resulting from producing, identifying, repairing, and avoiding defective products. Quality costs consist of the following four categories Internal costs, failure costs, external failure costs, and appraisal costs. A survey of several plastic and glass industries in Saudi Arabia is conducted. The survey includes a cross representation of manufacturing activities existing in the region. The survey is intended to assess the level of awareness and quantitative estimates of quality costs as related to the plastic and glass industries. The survey design and findings are presented along with analysis. Specific conclusions are drawn regarding quality costs studies and reduction/improvements programs as related to the surveyed industry category.