Open AccessClassifying and Ranking Healthcare Quality Attributes Using Integrated Kano- Fuzzy Analytical Hierarchy Process Model
Author(s) -
Amer Momani,
Tarek Al-Hawari,
Hesham Al-Shebami,
Omar Al-Araidah
Publication year - 2014
Publication title -
engineering management research
Language(s) - English
Resource type - Journals
eISSN - 1927-7326
pISSN - 1927-7318
DOI - 10.5539/emr.v3n1p68
Subject(s) - kano model , ranking (information retrieval) , quality (philosophy) , analytic hierarchy process , ambiguity , fuzzy logic , health care , computer science , service quality , process (computing) , reliability (semiconductor) , customer satisfaction , fuzzy set , resource (disambiguation) , process management , service (business) , operations research , engineering , business , artificial intelligence , marketing , philosophy , economic growth , computer network , operating system , power (physics) , epistemology , quantum mechanics , programming language , physics , economics