Open AccessPengaruh Service Quality, Perceived Value dan Switching Barrier terhadap Customer Retention
Author(s) -
Fauzan Krisna Hadi,
Adhi Prakosa
Publication year - 2022
Publication title -
jurnal pusat akses kajian manajemen
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2809-8145
DOI - 10.55382/jurnalpustakamanajemen.v2i1.186
Subject(s) - business administration , business , service quality , customer retention , customer satisfaction , advertising , marketing , service (business)