Open AccessLiterature Review Process:Measuring the Effective Usage of Knowledge Management Systems in Customer Support Organizations
Author(s) -
Hima Bindu Sadashiva Reddy,
Roopesh Reddy Sadashiva Reddy,
Ratnaditya Jonnalagadda
Publication year - 2022
Publication title -
international journal of research publication and reviews
Language(s) - English
Resource type - Journals
ISSN - 2582-7421
DOI - 10.55248/gengpi.2022.3.7.45
Subject(s) - knowledge management , process (computing) , computer science , customer relationship management , function (biology) , voice of the customer , process management , customer advocacy , business , marketing , service quality , database , evolutionary biology , biology , service (business) , operating system