Telegram Bot Using Cloud Services For Public Rescue Operations

Based on the study conducted on the Role of Social Media Applications in Public Rescue Operations during Disasters, identified many limitations in the previous applications only static information is been shared with the public, users cannot request for their needs and the application is not helping the rescue team for getting the information who needs help based on all this limitations and issues in the previous application This paper proposes a Telegram Linguistic Bot service using AWS Lex, Lambda, and RDS MySQL to bring both volunteers and victims together to ensure rescue operations are successful. By using this telegram bot, the victim and volunteer can enroll and start accessing the service. Similarly, the volunteers can also register with the application from anywhere, once victims send a help request for food and shelter the data will be stored in the cloud database which can be accessed by multiple rescue team management, so the team can easily identify which volunteers are nearby that particular victim and they can assign volunteer for fulfilling the victims needs this approach will help to reduce the difficulties in getting details of victims and volunteers. Using the victim’s data, the rescue team management will get a clarification on how many people needs helps for only food and shelters makes team have a proper plan. The proposed application is developed using a serverless framework which helps to reduce the cost of application usage also if any failure or any issue happened to the application, all the logs related to each action performed in the application will be stored in the cloud watch, using cloud watch we can easily keep track of applications if there is an issue which affects the performance of the application we can redeploy the application to another region this will ensure 99.9% availability of the application. Key Words: Telegram Bot, AWS, Public Rescue Community, Volunteers, Victims, Disaster.