Open AccessResearch on the Influence of After-sale Service on Customer Loyalty -- A Case Study of Budget Hotels
Author(s) -
Lin Zhu
Publication year - 2022
Publication title -
bcp business and management
Language(s) - English
Resource type - Journals
ISSN - 2692-6156
DOI - 10.54691/bcpbm.v20i.1069
Subject(s) - business , loyalty business model , marketing , loyalty , service quality , service (business) , research object , customer satisfaction , customer retention , quality (philosophy) , reliability (semiconductor) , business administration , philosophy , epistemology , power (physics) , physics , quantum mechanics