Open AccessThe Impact of Public Bus Service Quality on the Users’ Satisfaction: Evidence from a Developing Asian City
Author(s) -
Nur Zaimah Ubaidillah,
Nur Haziqah Sa’ad,
Nordiana Ahmad Nordin,
Nur Nadhira Baharuddin,
Farrah Zuhaira Ismail,
Mohd Khairul Hisyam Hassan
Publication year - 2022
Publication title -
review of applied socio-economic research
Language(s) - English
Resource type - Journals
ISSN - 2247-6172
DOI - 10.54609/reaser.v23i1.185
Subject(s) - servqual , business , service quality , public transport , structural equation modeling , reliability (semiconductor) , quality (philosophy) , sample (material) , marketing , service (business) , empathy , quality of service , transport engineering , psychology , engineering , computer science , telecommunications , power (physics) , philosophy , physics , chemistry , epistemology , chromatography , quantum mechanics , machine learning , psychiatry