Open AccessRECEIVING PUBLIC SERVICES THROUGH MOBILE APPLICATIONS IN THE REPUBLIC OF KAZAKHSTAN
Author(s) -
A. E. Balabieva,
A. Akkozha,
D. Dautova
Publication year - 2021
Publication title -
vestnik severo-kazahstanskogo gosudarstvennogo universiteta imeni manaša kozybaeva
Language(s) - English
Resource type - Journals
ISSN - 2309-6977
DOI - 10.54596/2309-6977-2021-2-153-160
Subject(s) - government (linguistics) , business , mobile service , population , position (finance) , service (business) , telecommunications , computer science , marketing , medicine , environmental health , philosophy , linguistics , finance
This article examines the interaction of citizens with government agencies when they receive public services through mobile applications. A comparative analysis of existing mobile applications for the availability of necessary functions for service recipients is carried out. The authors' position on the existing problems in obtaining public services independently is presented and ways to popularize the use of mobile applications among the population are proposed.