Open Access
CLASSIFYING ONLINE CUSTOMER COMPLAINTS: A MULTIAGENT PERSPECTIVE
Author(s) -
Cansu Yıldırım
Publication year - 2022
Publication title -
journal of research in business :
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2630-6255
DOI - 10.54452/jrb.1024839
Subject(s) - business , complaint , context (archaeology) , service (business) , service recovery , service delivery framework , service provider , tourism , marketing , service guarantee , perspective (graphical) , service level objective , service quality , service design , knowledge management , computer science , paleontology , artificial intelligence , political science , law , biology