Open AccessKeterkaitan antara Service Quality, Customer Satisfaction, Customer Loyalty dan Perceived Value: Kasus Handphone Merk Samsung di Surabaya
Author(s) -
Lena Ellitan,
Ricardo Rizal Sonbay
Publication year - 2022
Publication title -
jiip (jurnal ilmiah ilmu pendidikan)
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2614-8854
DOI - 10.54371/jiip.v5i11.1103
Subject(s) - nonprobability sampling , loyalty business model , service quality , business administration , customer satisfaction , business , marketing , service (business) , population , medicine , environmental health