Open AccessThe Association Between Patient Satisfaction and Mode of Visit (Telemedicine Versus In-Person) in a Large Orthopaedic Practice During the COVID-19 Pandemic Lockdown: A Retrospective Study
Author(s) -
Leslie J. Bisson,
Melissa A. Kluczynski,
Carter M Lindborg,
Michael A. Rauh,
Matthew DiPaola,
Mohammad Nadir Haider,
Sonja Pavlesen
Publication year - 2021
Publication title -
journal of the american academy of orthopaedic surgeons. global research and reviews
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.358
H-Index - 2
ISSN - 2474-7661
DOI - 10.5435/jaaosglobal-d-21-00046
Subject(s) - telemedicine , medicine , patient satisfaction , subspecialty , pandemic , retrospective cohort study , family medicine , covid-19 , orthopedic surgery , health care , disease , nursing , surgery , infectious disease (medical specialty) , economics , economic growth
During the novel coronavirus disease 2019 (COVID-19) pandemic, telemedicine was rapidly adopted to provide continued, efficient, and safe medical care. Little is known about patient satisfaction with telemedicine in orthopedics or the factors associated with selection of telemedicine versus face-to-face care. Thus, we examined (1) the association between patient satisfaction and mode of visit (telemedicine versus in-person) and (2) predictors of patient satisfaction in a large orthopedic practice during the onset of the pandemic.