Open AccessLOYALITAS PELANGGAN PADA PERUSAHAAN FREIGHT FORWARDING
Author(s) -
Lidya Nurlita Sabatini,
I Made Ardiana,
Oce Prasetya
Publication year - 2016
Publication title -
jurnal manajemen transportasi dan logistik
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2442-3149
pISSN - 2355-472X
DOI - 10.54324/j.mtl.v3i3.87
Subject(s) - loyalty business model , customer satisfaction , business , likert scale , service quality , marketing , population , path analysis (statistics) , sample (material) , advertising , service (business) , mathematics , statistics , chemistry , demography , chromatography , sociology