Open AccessA Study of Changing Key Performance Indicators in Banking Sector
Author(s) -
Afroze Nazneen,
Shikha Goyal,
Pretty Bhalla,
Vikram Jeet
Publication year - 2019
Publication title -
research in world economy
Language(s) - English
Resource type - Journals
eISSN - 1923-399X
pISSN - 1923-3981
DOI - 10.5430/rwe.v10n3p56
Subject(s) - performance appraisal , key (lock) , dimension (graph theory) , business , performance indicator , performance measurement , industrial organization , accounting , financial sector , retail banking , process management , marketing , finance , economics , computer science , management , computer security , mathematics , pure mathematics
The Indian banking system has taken huge strides from being into traditional banking system to nationalization to privatization and finally into multinationals. The success dimension of Indian banks doesn’t only stand on financial indicators but it draws a thrust from, organizational culture, and customer relationships go a long way toward dictating future financial performance.The great transformation has been witnessed in the performance measurement system wherein the traditional performance appraisal system was taken over by multifaceted performance management system with feedback and continuous monitoring as inseparable part of it.In this paper, the researcher has proposed a model for measurement of performance in banking sector. And also the key variables have been found which are valuable in performance analysis.