Open AccessConsumer Satisfaction and Profitability: A Dynamic Panel Data Analysis
Author(s) -
Alan Au,
Matthew Yeung
Publication year - 2013
Publication title -
journal of business administration research
Language(s) - English
Resource type - Journals
eISSN - 1927-9515
pISSN - 1927-9507
DOI - 10.5430/jbar.v2n2p54
Subject(s) - profitability index , panel data , causality (physics) , econometrics , estimation , customer satisfaction , economics , computer science , business , marketing , management , physics , finance , quantum mechanics