
The Effect of Quality Management Practices on Organizational Performance in Jordan: An Empirical Study
Author(s) -
Ali Bakhit Jaafreh,
Abedalfattah Z. Al-abedallat
Publication year - 2012
Publication title -
international journal of financial research
Language(s) - English
Resource type - Journals
eISSN - 1923-4031
pISSN - 1923-4023
DOI - 10.5430/ijfr.v4n1p93
Subject(s) - organizational performance , organizational behavior management , organizational commitment , knowledge management , empirical research , organizational behavior and human resources , business , organizational learning , organizational effectiveness , quality (philosophy) , psychology , computer science , social psychology , mathematics , statistics , philosophy , epistemology
Quality management practices (QMPs) have been proposed to improve organizational performance and received substantial attention in recent researches. This study empirically examines the extent to which QMPs and Organizational performance are correlated and how QMPs impacts on organizational performance. In this study, a QMPs framework is developed according to a comprehensive literature review and represents a relationship between QMPs and Organizational performance through examining the effects of the six QMPs constructs on Organizational performance. Questionnaire using for collected data from the banking sector in Jordan and tested proposed model. The results of this study supported a model proposed