Open AccessThe Action Mechanism of Social Exchange Relationship Perception on Organizational Citizenship Behavior: An Empirical Study in China
Author(s) -
Yanhan Zhu
Publication year - 2012
Publication title -
international journal of business administration
Language(s) - English
Resource type - Journals
eISSN - 1923-4015
pISSN - 1923-4007
DOI - 10.5430/ijba.v3n2p84
Subject(s) - organizational citizenship behavior , social exchange theory , perception , psychology , social psychology , perspective (graphical) , empirical research , mechanism (biology) , action (physics) , china , organizational commitment , stimulus (psychology) , political science , cognitive psychology , computer science , epistemology , philosophy , physics , quantum mechanics , neuroscience , artificial intelligence , law
Starting from the exchange relationship and according to the Stimulus-Organism-Response (S-O-R) model in dynamic psychology, this paper builds an action mechanism model of social exchange relationship and organizational citizenship behavior, taking the staff as the carrier, from the perspective of individual perception. Empirical studies show that affective job satisfaction has a steady and strong intermediary effect. Accordingly, the author proposes relevant suggestions for business management and practice